Frequently Asked Questions
When do you deliver?
Deliveries will now take place late afternoons on a Wednesday and a Friday between the hours of 4 and 6pm.
Please order by midday the day before.
Is there a minimum order for delivery?
This is set to £15, whether its big or small portions. Pick up from Enstone incurs no minimum order costs.
What is the packaging made out of?
Sugarcane products- usually for lasagna/pies/crumbles – are microwave safe and ovenproof up to 220°C for 20 mins and refrigerator and freezer safe (matching PET lids are not microwave or oven-safe) – an eco-friendly alternative to your plastic meal prep container.
This is a home compostable product – Certified to AS5810 Australian standards, Certified to NF T51-800 European standards and can also be placed, clean, into curbside recycling.
The compostable pots are made from paper that is sourced from managed plantations and coated with PLA – a bioplastic made from plants, not oil.The soup pots are microwavable. The soup pots can only be composted in a commercial facility.
Do I need to transfer the food into a different container to cook it?
You do not need to transfer meals into a different pot in order to cook it.
Why is there no nutritional information?
Small businesses are exempt from this element of food labelling regulations.
Who are my typical customers?
Our customers are varied but typically are:
- Busy families who have little time, but still want to feed their family well. They want to avoid takeaways and poor quality convenience foods.
- Older customers who value having homemade meals delivered.
- Single people who are tired of cooking for one each evening.
- Working parents who wish to have wholesome food for children in smaller portions ready to reheat.